Privacy Policy
Commitment to User Privacy

Dec UK are committed to protecting your privacy. You can visit most pages on our site without giving any information about yourself. But sometimes we do need personal information to provide services that you request. This document aims to give a clear explanation of Dec UK personal data processing practices. If you have any questions or concerns relating to our site or would like to find out more about how we collect, store, or use your personal data, please contact us.
Dec UK Limited
The Beetham Suite
Clawthorpe Hall Business Centre
Burton-in-Kendal
LA6 1NU
Email: info@dec-uk.co.uk
Tel. 01524 784 345

About Dec and Dec UK

Founded in 1987, Dec is a Swiss-based leading global provider of process systems to the pharmaceutical, chemical, food and cosmetic industries. Dec provides standard and customized solutions in all areas of solids handling including transferring, discharging, filling, dosing, blending, sampling, micronizing and containment technology.  Dec Group has a global presence with subsidiaries in: Switzerland, Germany, England, Ireland, Poland, India, China and USA.
Dec UK was established in 2006 to provide local sales and service for England, Scotland and Wales. In addition, Dec UK represent ‘IKA Process’ specialists in High Viscosity Plant including High Shear Mixers (Rotor/Stator type) and a complete line of homogenising, wet milling, dispersing, stirring and kneading machines. And as part of the Dec Groups relationship with Lugaia represent them for Continuous Liners, Crimps and other Flexible Solutions.

How we Collect Data and for what Primary Purpose

During your visit to and interaction with our website, we can collect information by:

Contact data provided by you through an enquiry form

Aggregated data through a web analytical service called Google Analytics which provides statistical or demographic data.  Aggregated data however is not considered personal data in law as this data does not directly reveal your identity. For example, we may aggregate usage data to calculate the percentage of users accessing a specific website page or which days have more visitors.

The personal information you provide is being collected for legitimate business purposes.  We also collect your data to keep you informed about new products and providing the best possible service to you. Whenever we process data for these purposes we will ensure that we always keep your personal data rights in high regard and take account of these rights.
We will only collect the personal information that is necessary for the purposes mentioned above that includes Name, Job Title, Company Name, Site Address, Email Address and contact Phone/Fax Numbers.

Use of Cookies and Log Files

The Dec UK website sets a temporary cookie to assist with security checks and anti-spam measures associated with contact/enquiry form submissions. This cookie contains no personal information and is discarded when you close your browser.

Information Sharing: Who we intend to share information with and why

We do not rent or sell our client e-mail lists or data. We may, as becomes necessary, share your information with professional partner organizations to supply the requested services to you. If you do not consent to our sharing this information with third party organizations, please email info@dec-uk.co.uk

Links to Other Websites

The Dec UK website contains click through links. Please be aware that we are not responsible for the privacy practices of those or any other sites that they in turn have click through links to. This privacy statement applies solely to the personal information collected by Dec UK.

Security

Dec take precautions to protect your personal information. The website is certified (as confirmed by the padlock and Secure symbol in the address bar) meaning that user internet submitted information is encrypted. The servers that we store personally identifiable information on are kept in a secure environment.

Correcting, Updating or Removing Your Personal Information

Dec will make every attempt to keep your personal data accurate, complete and up to date. If your personal information is incorrect, changes or if you no longer wish to receive information from Dec, we will endeavour to correct, update, or remove your contact information as swiftly as possible. This can be done by e-mailing info@dec-uk.co.uk

Direct Marketing

If you no longer wish to receive newsletters or promotional materials, you may opt-out of receiving these communications. This can be achieved by following the unsubscribe link placed in the footer of the promotional email or, if by post, by returning the letter to us with “unsubscribe” marked upon it. Or email us at info@dec-uk.co.uk and ask to be unsubscribed.

Notification of Changes

Dec UK reserves the right to amend our privacy notice without prior notification. In such case the ‘Last Updated’ date shown at the foot of the policy will be amended and a statement advising of a change prominently displayed on the website.

GDPR Compliance

Dec UK respects your right to privacy. We ensure all personal data is managed lawfully, fairly and transparently. You can request a copy of the data we currently hold for you or any questions of privacy by emailing us at info@dec-uk.co.uk

Data Storage and Retention

The personal data we hold is stored on Dec UK servers and on the servers of our web design management company both in the UK. Dec retains personal data for the duration of the customer’s business relationship with Dec.
Dec will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy.

Last Updated 17 July 2018